Who we are

Most companies invest millions of dollars designing great products for their customers. Nearly none apply that same thinking to the work their people do. 11fold was founded on the idea that work is a product, and that like any product, it can be designed. This simple shift in thinking builds resilience and trust at every level of the organization. The framework we provide is simple, easy to understand, and can be integrated within a team or across an entire organization.

Dart Lindsley developed this framework over a long career leading transformation organizations, and practiced while leading Global Process Excellence for Google People Operations, explored the impacts of applying design thinking to work through his “Work for Humans” podcast, and has shared what we have learned at conferences around the world.

Today, we work with leadership teams who recognize that yesterday’s tools don’t work in today’s environment.

2.

Work is a product, and it can be designed

The work experience is not an accident. It's the result of decisions that have or haven't been made. It can be understood, assessed, and improved.

1.

Every organization is a multi-sided business

External customers pay with money; employees pay with time, energy, and talent. Both deserve a product designed to earn that payment.

What we believe

3.

Engagement and resilience are design outcomes

You can’t manage your way to an engaged, resilient workforce. You have to design your way there. Engagement, trust, and resilience follows when work is structured to earn it.

4.

People support what they helped to create

Magic happens when employees are part of designing change. Co-creation is the only reliable path to adoption.

Dart Lindsley

CEO and Creator of Multi-sided Management

Dart Lindsley spent two decades leading HR transformation at Cisco and People Operations at Google before founding 11fold. What he built was a methodology forged from practice: real organizations, real failures, and real change.

Multi-sided management is the product of that work. Dart developed it, tested it at scale, and refined it across hundreds of leadership teams before ever teaching it outside an organization. It works because it was never theoretical.

Today Dart hosts one of the top management podcasts in the world, leads a growing community of practitioners, and works directly with leadership teams ready to build organizations designed for the world that exists now.

Black and white headshot of Kathy "Devi" McFadden

Kathy Devi McFadden

Chief Practice Officer
and Co-Founder

Black and white close-up portrait of Mike Cusenza, a man with glasses, a beard, and mustache, smiling outdoors.

Mike Cusenza

Director of Client
Engagement & Adoption

Black and white photo of Tom Thomas, a smiling man with short, styled hair, dressed in a suit and tie.

Tom Thomas

Principal Consultant

Black and white headshot of Megan McVay, a woman with long straight hair, wearing glasses and smiling.

Megan McVay

Director of Strategy & Growth

A black and white photo of a Christian Kjer, a man with glasses, smiling with a tiled wall in the background.

Christian Kjaer

Lead UX Designer

Close-up of a smiling young person with short curly hair, wearing a patterned shirt, holding a fan with a tropical leaf print, black and white photograph.

Max Mandell

Marketing Coordinator

Aaron McEwan

Strategic Advisor

What people are saying

The first new thing I’ve heard in 20 years of HR conferences.

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Join Us!

Start with a conversation. Join the community. Learn what happens when you apply the same design thinking to work you already invest in your products.