Work is a product.
Let's design it better.
Every organization has two customers: the people who buy what you sell, and the people who do the work. Most organizations invest deeply in the first. We help you invest in the second.
WORK FOR HUMANS: MULTI-SIDED MANAGEMENT
46%
of professionals globally are considering leaving their jobs. Attrition is a lagging indicator of a far deeper problem with how work is designed.
Source: Microsoft | LinkedIn 2024
45M
Americans leave their jobs every year. Engagement surveys and perks haven't moved the needle. They treat the symptom, not the cause.
Source: Bureau of Labor Statistics
$8.8T
is the cost of low engagement on productivity globally.
Source: Gallup, 2022
OUR APPROACH
Most management practices were designed to acquire and manage human capital. We start from a different premise. Employees are customers. Work is a product they buy with their time and talent. When you design it well, you don't just retain people. You unlock them.
This is multi-sided management, built on Dart Lindsley's Work for Humans framework, developed at Cisco and Google, and featured in the Harvard Business Review.
01: UNDERSTAND
What are employees actually buying?
Not just compensation. The challenge, the relationships, the flexibility, the meaning. We call this needfinding, and it changes everything that managers do next.
02: DESIGN
Design work as a product
Apply the same rigor to the work experience that your best teams apply to your products. Co-design it with the people doing it, not for them.
03: BUILD
Build the capability to keep it alive
Work changes. Markets change. People change. We embed the tools and practices that help organizations keep designing work better, continuously.
How we work with you
SCOPE OF WORK
We help organizations redesign themselves. Not by dictating a new structure. By bringing multi-sided management principles into the design process itself. Not imposed on people. Co-designed with them.
Who is this for?
We work with the leaders responsible for the change.
CHRO / Chief People Officer
Redesigning the employee experience. Looking for a framework that goes deeper than engagement surveys and perks.
Chief Transformation Officer
Navigating enterprise-wide change. Needs the human side of transformation to actually stick.
Chief AI Officer
AI is reshaping roles at speed. Needs a principled, humane approach to what that means for the people doing the work.
CEO / C-Suite Executive
Recognizes that the organization's ability to change depends entirely on the people inside it, and on the quality of work they experience.
“The first new thing I’ve heard in the last 20 years of HR conferences.”
Chief People Officer, Sydney
Ready to design work that makes people feel alive?
Let's start with a conversation about where you are and where you want to go.